Outside Sales Specialist

POSITION DESCRIPTION

This role is responsible for sales activities from lead generation through the project management process. Develop and implement agreed upon Sales and Marketing Plan which will meet both personal and business goals of expanding customer base in the marketing area. Work with the centre’s management and support teams for the achievement of customer satisfaction and revenue generation, in line with company vision and values.

RESPONSIBILITIES

Develop annual sales plan with Franchisee or Centre Manager, detailing activities to follow during the fiscal year, which will focus the position on meeting or exceeding sales quota.
Demonstrate the ability to carry on a business conversation with business owners and decision makers.
Consultatively sell and make recommendations to prospects and clients using various products and Brand Standards.
Identify sales prospects and contact these using a “drill down” and “share of wallet” concept.
Develop and maintain a database of qualified leads through referrals, telephone canvassing, face to face cold calling on business owners, direct mail, email, and networking.
Follow up on new leads and referrals resulting from telephone, marketing and field activity.
Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within their assigned territory, including the use of a Contact Management program to maintain accurate records to maximize territory potential.
Develop a complete understanding of pricing and proposal models
Complete all paperwork and follow established centre procedures from initiation through completion of a project (i.e., Work Order, credit approvals, POS entry, pre-payment collection, artwork approval, delinquent account collection, reporting).
Prepare presentations, estimates and sales contracts.
Establish and maintain estimate follow-up procedures.
Prepare status reports, including activity, closings, follow-up, and adherence to goals for weekly sales meetings.
Assist in the implementation of company marketing plans as needed.
Carry out market research; i.e. competitive shops and customer surveys
Identify and resolve customer satisfaction issues.
Establish and maintain effective team relationships with all support departments.
Adhere to all company policies, procedures and business ethics codes.
Participate in and practice the brand mentality of “Everybody Sells”. Constantly be looking for sales opportunities for the centre.
Serve as a backup for answering the phone if the Franchisee, manager and sales/service employees are busy assisting other customers.
Assist at the front counter as needed.
Understand the sales process enough to consult with customers to determine project needs and solutions.

ADDITIONAL RESPONSIBILITIES

Participate in networking and marketing events such as seminars, referral groups, trade shows, and telemarketing programs.
Assist in collection of account receivables.
Coordinate shipping schedules and delivery of merchandise and services.
Conduct and/or supervise minor installations (i.e., RTA).
Coordinate various tasks & scheduling activities to ensure quality project management.

WORKING CONDITIONS

Working conditions are normal for an office and a light manufacturing environment. Report to Franchisee or centre manager.
Work may require occasional overnight travel, weekend and/or evenings.

EEO Statement

TJ Design & Signs provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, TJ Design & Signs complies with applicable federal, provincial and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

TJ Design & Signs expressly prohibits any form of workplace harassment based on race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of FASTSIGNS International Inc.’s employees to perform their job duties may result in discipline up to and including discharge.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change or be added at any time with or without notice.

Flexible work from home options available.

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

Learn more by exploring the positions offered by FASTSIGNS centers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

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